We offer an honest and professional approach with customer service being our priority. Our offices are in Caerphilly & Ystrad Mynach (Ystrad Mynach being a satellite branch) both in the heart of busy Town Centres, and cover a wide area including Caerphilly County Borough, Cardiff and Rhondda Cynon Taf. Our service excels, whether you live next door or on the other side of the world. Therefore, we can assure you that your property will be in safe hands should you decide to have your property managed by Diamonds.
The chances of problems occurring when letting out your property can be reduced to a minimum if all the possible risks have been identified and appropriate procedures are in place to minimize those risks. It is on these principles that Diamonds will find the right tenant for you at the best possible rent.
Diamonds are dedicated to managing your property as if it were our own, you can be assured of our ability to handle day to day events and even major crises with total professionalism. Our staff are on call to ensure the smooth running of the contract and property. We believe that our standards and practices, combined with our enthusiasm
Rental Valuation
An experienced Lettings Valuer will visit your property to carry out a free valuation with no obligation. From this, we will make a professional rental assessment taking location, condition of property and current demand into account.
If you are looking to transfer the management of your property to Diamonds from another agent and the property is currently occupied, we can arrange access with the current agent and assist with the transfer process.
Our valuer will discuss the following:
- Your responsibilities as a landlord
- Your tenant’s responsibilities
- Advise you of any safety concerns
- Current Legislation
- Our advertising process
- Tenant application process
- Occupation Contract
- Rent Collection
- Property Maintenance
- Tenancy Deposit and how to register with a deposit scheme.
Our Services
Fully Managed Service
What Our Management Service Includes:
- Property advertised on Rightmove, Zoopla, Diamonds website, social media including Facebook & Instagram and a "To Let" board erected at the property
- Property and Landlord compliance check
- Accompanied viewings
- Referencing & Credit Checks carried out on Tenants (Contract Holders), applications discussed with the Landlord
- Photographic Inventory & Schedule of condition (optional)
- Ensuring Safety Certificates are up to date and compliant
- Carrying out the move in process; involves explaining the legal paperwork to the Tenant, signing the occupation contract and handing over the keys
- Deposit Registration
- Collection of monthly rent and relevant notices issued if there are rent arrears.
- Monthly rent statements
- Annual Income & Expenditure Statement
- Routine inspections and reports sent to the Landlord
- Legal notices served (Arrears / Eviction) if required
- Rent reviews carried out yearly
- Legislation updates
- A dedicated property management team
- Registered with The Property Ombudsman redress scheme
- Client money protection
- Rent Smart Wales Licenced Agent
Let Only Service
What Our Let Only Service Includes:
- Property advertised on Rightmove, Zoopla, Diamonds website, social media including Facebook & Instagram and a "To Let" board erected at the property.
- Check Landlord and property is compliant before a tenant moves in
- Referencing & Credit Checks on Tenants (Contract Holders) and their application discussed with the Landlord
- Photographic Inventory & Schedule of condition (optional)
- Carry out the move in process; involves explaining the legal paperwork to the Tenant (contract-holder), signing the occupation contract, handing over the keys and deposit registration.
Click here for our Landlord information Pack
Click here for our Landlord fees
There are many things to consider prior to letting out your property and the process can become complex and time consuming. As specialists, we understand the letting process and can manage your property giving you peace of mind and relieve you of the commitment of being a full-time landlord.
Please contact us further to discuss your individual requirements for you and your property.
